21st - 23rd February 2018 | Hilton London Kensington, London, United Kingdom

Caron Alexander

Department of Finance
Director of Digital Shared Services


9:35 AM Panel Discussion: Digital Leaders: Driving Business Transformation whilst Balancing Culture, Strategy and Innovation

This panel discussion is designed to provide an insight into the role and challenges faced by Digital Leaders in the current climate and how the leaders of tomorrow can support them effectively. Ultimately, the discussion will be centred on culture, securing on-going executive support, strategy, process and digital disruption.
·         What are the biggest challenges faced by Digital Leaders in the current climate?
·         Balancing workload: How can Digital leaders ensure they are prioritising the right things, at the right time and leveraging the relevant support?
·         Strategy and vision: Transformation strategy, digital transformation focus and investments
·         People and culture: Leadership, culture and digital skill-sets
·         Process & governance: Digital innovation management, change management and governance
·         Technology & capabilities: Disruptive technologies, platform business models and digital services mastery
·         Challenges, opportunities and tips

12:00 PM Transforming Services: Creating a Digital First Organisation

  • Current and future projects: Enhancing public services and driving a digital channel shift
  • Understanding organisational drivers: The focus on driving innovation and efficiency in the Public Sector Digital Infrastructure
  • Reviewing the strategy and process taken to improve and simplify government services
  • Lessons learnt so far and next steps in the transformation journey


Check out the incredible speaker line-up to see who will be joining Caron.

Download The Latest Agenda