Adapting to customer needs through digital innovation and business model evolution
The digital era has continued to cause disruption to businesses across many industry sectors, putting business leaders under immense pressure to react appropriately and put digital transformation at the forefront of organisational priorities.
Changing consumer expectations, emerging technology, employee engagement and increased competition across many sectors has created both challenges and opportunities. It is clear that to maintain pace and grow a business in today’s climate will require business agility, product and service innovation as well as a shift towards a customer centric model.
But within each sector, and indeed with each individual business, they must identify and manage their own unique pain points and priorities.
With this in mind, the Digital Transformation 2018 conference will unite Chief Digital Officers, Chief Technology Officers and Directors, Heads & VP's of Digital Transformation, Innovation and Strategy to offer their insights, techniques and tools required to implement a seamless digital transformation strategy that will drive profitability and customer centricity.
2018 Speakers Include:
Department of Finance
Director of Digital Shared Services
Professor of Strategy, Head of the Faculty of Management, Founder and Direc
CASS Business School
Digital Strategy - Transformation
Head of Process Centre of Excellence
Post Office Ltd.
Director of Innovation
Chief Digital Officer
Director, Customer Market Insight Skills and Learning
Group AI Lead
Head Projects, Governance and Operations - Business Unit Switzerland
Head of IT Strategy & Enterprise Architecture
Chief Digital and Technology Officer
Group Director Business Transformation
Director of Digital Transformation
Crown Prosecution Services
Head of Digital Product and User Experience Design
Head of Robotics & Workflow
Post Office Ltd.
Deputy Director of Digital
Director, Global Market Strategy, Customer Engagement Solutions
Director of Data Science
Director of Digital Services, Technology & Methodology
Office Of National Statistics
Global Head of Digital Excellence
Digital Transformation UK is the only event in London dedicated to overcoming the challenges surrounding your digital transformation, regardless of your industry or role.
Hear over 20 real transformation stories from a number of industries to discover a cross-industry perspective to overcoming digital disruption
Personalise your conference and address the challenges specific to your industry with our cross-industry showcase and digital discussion streams
Through interactive discussions and specialised networking sessions have your say on the most important transformation considerations
Discover how to ensure digital innovation becomes a key process within your organisation as part of your transformation in order to achieve a competitive advantage
Find the answers to all your digital transformation challenges during 20 hours of interactive discussions, case studies and networking sessions
Expand your community - network with and learn from digital transformation experts from your industry and beyond
“Digital Transformation requires more than just a digital lick of paint to cover the cracks, you need to take down the wall and begin to rebuild”
“We are living the age of customer controlled self-service empowered, mobile centric and absolute personalised consumer services. If organisations fail to recognise this, they will not be able to keep their customers, because there are always others which can provide all that the Digital Age customer wants.”
“Digital Transformation is all about finding the best practices and learning from errors, it is simply a matter of survival”
“Very inspiring and provided me with useful information from different areas - both business views and technology views. Great to have experiences direct from the front line”
“Really valuable, I met some useful contacts and it definitely gave me additional energy to pursue new ideas that I could now see worked”
“There has never been a time when the financial services industry has been at such a crossroads between the ability to remain a trusted entity as well as being able to transform into a digital organisation. Legacy organisations are fighting for their survival while new agile organisations are the Barbarians at the Gate of financial services. It is a matter of survival to be able to transform organisations before they become extinct.”